Privacy Policy

Effective Date: 7 September 2026

Hong Tai Ginseng & Birdnest Pte Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

Information We Collect

We may collect the following information when you use our website or contact us:

名字
Email address
Contact number
Delivery and billing address
Purchase history
Payment information (processed securely through third-party payment providers)
Enquiry details
IP address and browser information
Cookies and website usage data

How We Use Your Information

We use your personal information to:

Process and fulfil your orders
Deliver products
Respond to enquiries
Provide customer support
Improve our website and services
Send order confirmations and delivery updates
Comply with legal obligations

With your consent, we may also send promotional offers and updates. You may opt out of marketing communications at any time.

Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared with trusted third parties, including:

Delivery service providers
Payment gateway providers
IT service providers
Government authorities where required by law

Data Security

We take reasonable administrative, technical and physical measures to safeguard your personal information against unauthorised access, disclosure or misuse.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law.

Cookies

Our website uses cookies to improve user experience and analyse website traffic. You may disable cookies through your browser settings, although certain website functions may not operate properly.

联系我们

If you have any questions regarding this Privacy Policy or wish to access or correct your personal data, please contact us:

Hong Tai Ginseng & Birdnest Pte Ltd

Email: Enquiry@hongtai.sg
Phone: 8992 8383
Address: Blk 883 Woodlands st 82 #01-482 Singapore 730883