{"id":706,"date":"2026-03-02T09:57:48","date_gmt":"2026-03-02T09:57:48","guid":{"rendered":"https:\/\/wp-hongtai-techzu-site-2026-10-05-06-14-09.local\/?page_id=706"},"modified":"2026-09-07T08:08:17","modified_gmt":"2026-09-07T08:08:17","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/hongtai.sg\/zh\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"
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Return and Refund Policy<\/b><\/h2>\n

Your satisfaction is important to us.<\/span><\/p>\n

Due to hygiene and safety reasons, we are unable to accept returns for products that have been opened, used or consumed.<\/span><\/p>\n

Returns may be accepted only if:<\/span><\/p>\n

    \n
  • Incorrect product received<\/span><\/li>\n
  • Product damaged during delivery<\/span><\/li>\n
  • Product has a manufacturing defect<\/span><\/li>\n<\/ul>\n

    Return requests must be submitted within <\/span>7\u5929\u5185<\/b> \u8054\u7cfb\u6211\u4eec\u3002<\/span><\/p>\n

    Customers may be required to provide:<\/span><\/p>\n

      \n
    • Proof of purchase<\/span><\/li>\n
    • Photographs of the product<\/span><\/li>\n
    • Description of the issue<\/span><\/li>\n<\/ul>\n

      If approved, we may provide:<\/span><\/p>\n

        \n
      • Replacement product<\/span><\/li>\n
      • Store credit<\/span><\/li>\n
      • Refund (where applicable)

        <\/span><\/li>\n<\/ul>\n

        Shipping fees are generally non-refundable unless the error was caused by us.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

        Return and Refund Policy Your satisfaction is important to us. Due to hygiene and safety reasons, we are unable to accept returns for products that have been opened, used or consumed. Returns may be accepted only if: Incorrect product received Product damaged during delivery Product has a manufacturing defect Return requests must be submitted within […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-706","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nRefund and Returns Policy – Hong Tai Ginseng & Birdnest<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hongtai.sg\/zh\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy – Hong Tai Ginseng & Birdnest\" \/>\n<meta property=\"og:description\" content=\"Return and Refund Policy Your satisfaction is important to us. 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