Refund and Returns Policy
Return and Refund Policy
Your satisfaction is important to us.
Due to hygiene and safety reasons, we are unable to accept returns for products that have been opened, used or consumed.
Returns may be accepted only if:
- Incorrect product received
- Product damaged during delivery
- Product has a manufacturing defect
Return requests must be submitted within 7 days of receiving your order.
Customers may be required to provide:
- Proof of purchase
- Photographs of the product
- Description of the issue
If approved, we may provide:
- Replacement product
- Store credit
- Refund (where applicable)
Shipping fees are generally non-refundable unless the error was caused by us.